
Freelance Experience
Work Experience
December 2016 - present
Freelance Project Manager
Clients:
- FCB Africa
- Ince (Pty) Ltd
- iKineo (Pty) Ltd
- Precision Components
- Orange Babies (NPO)
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Ongoing freelance project management/account handling billed hourly.
Phoenix House Addiction Rehabilitation Centre
February - December 2016
General Manager
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All start-up operations for newly registered business, including:
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Application for registration with the Department of Social Development, including ongoing liaison with various government departments;
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Obtaining of all relevant supporting documents and certificates for registration of the business with the Department of Social Development;
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Registration with SARS for VAT, PAYE and UIF;
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Registration with Board of Healthcare Funders for practice number;
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Practice registration with all medical aid service providers and administrators;
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All other administration regarding essential operational requirements for the running of the business; e.g. CIPC, Telkom, ADT, Municipal accounts, IT infrastructure, insurance etc.
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Full human resources function:
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Management of 16 permanent employees;
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Recruitment;
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Employment contracts;
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Corrective action and disciplinaries;
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Liaison with HR consultants;
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Ensuring effective communication and strategic alignment across all departments;
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Policies and procedures;
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Mediation and problem solving.
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Marketing and advertising:
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Development of full marketing plan;
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Conceptualisation, content development and build of company website using WIX (www.phoenixhouse.co.za);
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Design and development of all collateral and internal business templates;
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Development of marketing material for each business service;
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Conceptualisation, content development and briefs for all print and online advertising campaigns;
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Securing and conducting of various once-off and regular radio interviews;
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TV appearance on SABC Morning Live;
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Full social media management: Facebook page and regular adverts;
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Content development and execution of bi-monthly newsletters using Mailchimp;
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Relationship building and networking;
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Building of a business referral network.
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Financial involvement:
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Signatory as director on bank account;
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Review of reports from bookkeeper;
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Monthly financial planning with bookkeeper;
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Monthly financial summaries for owner;
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Escalations to medical aid schemes for unpaid claims.
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Day-to-day running of business operations and decision making.
Greymatter & Finch
May 2014 - January 2016
Senior Project Manager
Clients: Barclays Africa Group Limited, Grindrod Limited, Growthpoint Properties Limited, Spar Group Limited, EOH Limited and other JSE listed companies
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Projects consisted of annual reports and/or other investor relations jobs;
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Complete overseeing and management of project from quoting to delivery stages;
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Quotations;
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Development of comprehensive timelines;
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Writing, implementing and overseeing creative briefs;
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Smooth co-ordination of production jobs;
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Ongoing liaison with Clients regarding project progress;
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Weekly recons for internal budget control;
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Effective management of timelines;
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Management of Client’s expectations;
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Developing and maintaining good relationships;
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Work in progress and weekly status reports;
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Regular and productive Client contact;
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Arranging and attending photographic shoots;
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Full production function.
Pie Street Advertising
September 2011 - May 2014
Account Director
Clients: Roche Products (Accu-Chek® Diabetes Care: Corporate, Retail, Consumer and Export channels); Sangari South Africa; Amka Products; Bosch Car Service and other ad hoc Clients
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Writing, implementing and overseeing creative briefs;
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Trafficking of jobs in Creative Studio;
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Smooth co-ordination of production jobs (ATL/BTL);
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Liaison with Clients regarding the planning of campaigns and management thereof;
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Control of Client’s advertising budgets per brief;
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Management of Client’s communications;
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Developing and maintaining good relationships;
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Work in progress and weekly status reports;
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Regular and productive Client contact;
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Effective management of timelines;
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Arranging and attending photographic shoots;
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Eventing on an ad hoc basis;
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Production function on an ad hoc basis.
Ince
August 2009 - August 2011
Project Manager
Clients: Montecasino, Redefine Properties, Makro, Goldfields, McDonalds, Metrofile, Royal Canin, Phatisa Fund Managers, Deneys Reitz and other ad hoc Clients
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Direct marketing;
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Client research briefing sessions;
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Configuration of detailed job quotations (on Configurator software);
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Opening of jobs on Baan system;
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Creation of Purchase Orders and GRVs on Baan system;
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Internal design and production reviews;
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Preparation of detailed job input sheets;
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Planning of entire detailed project management of job;
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Running with entire job from first to final proof;
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Monitoring of budgets;
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Pre-production meetings;
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Monitoring of production process;
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Work in progress and weekly status reports
blast communications
December 2007 - May 2009
Account Director
Clients: Subaru, L’Oréal (Matrix, Softsheen Carson, Mizani), Peregrine, CTM and other ad hoc accounts
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Writing, implementing and overseeing creative briefs
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Smooth co-ordination of production jobs (ATL/BTL);
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Liaison with internal departments regarding the processing of advertising material;
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Control of Client’s advertising budgets, including monthly activity reports;
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Presentation and selling of work to Client;
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Management of Client’s communications;
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Developing and maintaining good relationships;
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Work in progress and weekly status reports;
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Regular and productive Client contact;
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Effective management of timelines.
Wunderman SA (Y&R)
January - November 2007
Account Director
Clients: Volvo Cars South Africa, Ford Motor Company South Africa
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Writing, implementing and overseeing creative briefs
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Smooth co-ordination of production jobs (ATL/BTL);
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Liaison with internal departments regarding the processing of advertising material;
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Management and development of Account Executive;
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Control of Client’s advertising budgets, including monthly activity reports;
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Presentation and selling of work to Client;
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Management of Client’s communications;
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Developing and maintaining good relationships;
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Work in progress and weekly status reports;
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Regular and productive Client contact;
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Effective management of timelines;
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Attending radio and TV production sessions.
TBWA\G1
April 2005 - January 2006 (Temporary Assignment with Nissan SA)
January 2006 - December 2006 (Permanent Assignment with TBWA\G1)
Account Manager
Client: Nissan South Africa
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Client Service for Retail Advertising (ATL/BTL) (2006)
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Writing, implementing and overseeing creative briefs;
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Smooth co-ordination of production jobs (ATL/BTL);
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Liaison with internal departments regarding the processing of advertising material;
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Presentation of creative campaigns in unison with strategic and creative representatives;
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Management of timelines;
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Developing and maintaining client relationships;
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Weekly status reports.
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Event Management (2005 - 2006)
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Co-ordination and facilitation of events from commencement to completion;
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Interpretation and implementation of client briefs;
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Budgets – setting up, managing and reconciliation;
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Investigation and negotiating with suppliers;
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Guest list database management;
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Invitations and RSVPs;
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Venue logistics, research and reconnaissance;
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Vehicle displays and logistics;
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Running programmes;
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Travel and accommodations co-ordination;
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Catering.
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Call Centre Management (2005 - 2006)
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Liaison and briefing of contact centre;
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Reporting on call centre duties.
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Assistant to Product Manager: Niche Products (2005)
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Communication with dealers regarding vehicle stock availability;
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Initiation of ideas to promote vehicles;
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Arranging events to promote vehicles;
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SAP and processing of payments for Marketing Department (Purchase Requisitions, Purchase Orders, GRN);
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Assisting with financial planning for vehicle budget;
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New models waiting list;
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Ensuring test drives are booked and confirming times, etc;
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Communication to dealers regarding new model orders;
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Communication with sales department to ensure new model orders are fulfilled;
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Managing vehicle owners’ database, inviting to events, newsletters, etc.
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TradeWorld (previously Johnnic Communications)
May 2001 - February 2005
Marketing/Secondary Sales/Research & Development/Project Management
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Secondary Sales Partnerships
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Development of training material;
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Onsite training;
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Visiting partners and identifying marketing opportunities (e.g. publications, events, databases, etc);
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Campaign management for secondary sales events (e.g. golf days, breakfasts);
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Monitoring and reporting of monthly sales commissions.
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Internal Communication
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Development and compilation of monthly staff newsletter.
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External Communication
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Development and compilation of quarterly newsletters for two separate divisions of the business (i.e. Suppliers and Buyers);
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Content management for websites and sales material.
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Online Advertising
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Sales and project management of campaigns.
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Research & Product Development
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Research for new sources of information for development of new products, subscription models and pricing;
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Client surveys;
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Competitor analysis;
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Research of potential clients.
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Project Management
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Assisting Operations Department with planning of projects such as the revamp of our website, the office relocation and the restructuring of our internal processes.
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HIV/AIDS Peer Education
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Co-ordination of the Johnnic Digital and [TSS] Peer Education HIV/AIDS training programme;
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Monthly training of staff;
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Development of presentations and training material;
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Management and co-ordination of AIDS awareness campaigns;
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Administration and reporting for management.
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Sales Administration
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Collation of sales data;
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Compilation of reports per product, sales representative, region, etc;
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Calculation of commission.
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Temporary Experience
Bizznet
January 2001 - April 2001
Sales representative/Junior website developer (Lotus Notes)
Institute of International Research & Training (IIR)
September 2000 - December 2000
Training Operations Manager
Jo Borkett Fashions
July 1998 - September 2000
Stock controller/Production coordinator
Multimedia Warehouse
June 1997 - June 1998
Receptionist/Accounts Clerk
Instant Image
January 1997 - May 1997
Receptionist/Administration Assistant
WIPCo
June 1996 - December 1996
Receptionist/Girl Friday
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Fixed-term projects billed at agreed fee (per month or per project period).